Forum 2 – Future Retail & Lifestyle

In the digital era, tech is reinventing retail business and blurring the boundaries between digital and physical retail spaces. How might brands embrace the changing demographics, consumerism and the digital life of a new generation of customers to create personalised retail experiences? What’s next in and beyond omnichannel? Where are the next frontiers of retail?

• What deep insights could we draw from big data to better understand customer behaviours and future lifestyle trends?
• How might we leverage the digital advance to design seamless, intuitive and personalised customer experience?
• How digital technologies are revolutionising retailing industry, from user experience to brand strategy to business models?
• In the digital age, where are the next frontiers for retail space?

Speaker

Alexis Bonhomme

(Mainland China)

From Smart Retail Innovation to Online Strategy, How Farfetch is Helping Luxury Brands to Engage with Changing Consumer Behaviours?

 

Speaker

Anson Shum

(HK)

Speaker

Chris Dobson

(HK)

Designing for Human Outcomes in a Connected World

Speaker

Paul Husband

(HK)

Speaker

Raymond Leung

(HK)

Speaker

Richard Kelly

(HK)

Speaker

Tommy Campbell

(Denmark)

Everything as an Interface

We are now at the dawn of the next great frontier of computing. Augmented, virtual, and mixed realities promise to digitise our world and fundamentally change how we live, eat, work and play. When our physical reality finally merges with our digital platforms, how are we going to design these new 'phygital' spaces to create better everyday lives for the many people?

Moderator

Bonnie Chan Woo

(HK)